The Fun4Hire Network's Rules and Regulations of Hire

To ensure your event runs smoothly, The Fun4Hire Network kindly requests that you acquaint yourself with our rules and regulations. These guidelines are designed to enhance your enjoyment while minimising the likelihood of any unforeseen issues...

PRIOR TO YOUR HIRE:

SPACE REQUIREMENTS:

• Ensure a minimum of 3ft of free space in front and behind the inflatable for safety mats and the blower.
• Allow 1ft on each side for staking and safety.
• Verify sufficient height for inflatables, especially in halls.
• Contact us if you have concerns about space or access.

ACCESS AVAILABILITY:

• Ensure clear access down the side of your house or through the building.
• It is the customer's responsibility to provide sufficient access

• SURFACE LIMITATIONS:

• We do not hire on artificial grass or hard standing; only grass is suitable or indoors.
• Proper anchoring is crucial for safety, and we strictly adhere to regulations

• DELIVERY AND COLLECTION ACCESS:

• Clear access is vital for delivery and collection.
• The responsibility lies with the customer to ensure unobstructed access.

• POWER REQUIREMENTS:

  • Access to mains power within 45 meters is necessary.
  • Customers must provide a generator if mains power is not available.
  • Failure to meet power requirements will result in refusal of setup with no refund or reschedule.

  DURING YOUR HIRE:

• SAFETY GUIDELINES:

• Users must remove footwear before using the inflatable.
• Keep all glass items away from the inflatable.
• No food or drinks allowed on any equipment.
• Silly string or confetti is not allowed on the inflatables.
• Users under the influence of alcohol or drugs are prohibited.

• SUPERVISION AND MOVEMENT:

• Inflatables must be supervised by the recommended number of adults.
• Once erected, the castle should not be moved for safety reasons.

• CLEANING CHARGE:

• A cleaning charge may apply if the castle is muddy or dirty on collection.
• Please ensure the inflatable is returned in the same state as delivered.

• ADDITIONAL BALL PIT RULE:

• If you've hired a Ball Pit, return the balls to their drawstring bag to avoid a £20 charge.
• FREQUENTLY ASKED QUESTIONS:

• How do I book?

• Utilise our online booking system or contact us directly for more detailed inquiries.

• How much notice do I need to give for a booking?

• Ideally, bookings should be made a minimum of 7 days in advance, but earlier is always better.

• What do the prices include?

• All prices include local delivery and necessary equipment for setup and inflation.

• When are your inflatables available?

• Our castles are available 7 days a week all year round, including Bank Holidays.

• Do you hire overnight?

• Yes, overnight hire is available with an extra £50 charge.

• How do I pay?

• A 50% deposit is required to secure your booking, with the final balance due at least 14 days before your booking.

• What if I need to cancel?

• Cancellations must be advised at least 14 days before the hire for rescheduling or refund options.

• What if it rains or is windy?

• Inflatable usage in rain may be limited; wind conditions exceeding Force 5 require deflation.

• Can the inflatable be set up on Tarmac or Artificial Turf?

  • Unfortunately, inflatables cannot be set up on hard standing or artificial turf.

• Obstructions:

  • Clear the area of obstructions before the castle arrives to avoid refusal of delivery.

• Do you have Public Liability Insurance?

  • We are fully insured for £10 million public liability.

• Is all of your electrical equipment PAT tested?

  • Yes, any items under a year old are covered by a manufacturer's warranty.

• Loss of Equipment Whilst on Hire:

  • Customers are responsible for the safekeeping of hired equipment. Loss is the customer's liability.

• Are my requested times guaranteed and how long does it take to set up/pack up an inflatable?

  • Timings are not guaranteed, and setup/pack-up times vary based on the inflatable size.

• What do I do if my inflatable starts to deflate?

  • Ensure everyone exits immediately, check blower attachment, and confirm electrical connections.

• WHAT IF YOU TURN UP TO A HIRE AND ARE UNABLE TO FULFILL THE BOOKING?

  • A 50% credit will be offered if circumstances prevent us from fulfilling the booking.
• For more detailed information or queries, feel free to contact us at hello@thefun4hirenetwork.co.uk.